Privacy Policy for Missouri Senior Benefit Services LLC

Effective Date: 01/01/2024

Missouri Senior Benefit Services LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us, including through our website, phone calls, or text message communications. By engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name

• Contact details (phone number, email address, mailing address)

• Date of birth

• Insurance policy details

B. Communication Information

• Verbal consent records

• Text message interactions

• Appointment preferences

C. Website Usage Information

• IP address

• Browser type

• Pages visited

2. How We Use Your Information

We use your information to:

1. Schedule and manage appointments.

2. Provide insurance quotes and policy recommendations.

3. Send SMS messages with updates, reminders, and policy details.

4. Respond to your inquiries and provide customer support.

5. Comply with legal and regulatory requirements.

3. Consent and Opt-Out Options

We obtain your consent to communicate via SMS during phone interactions or via our website. If you no longer wish to receive SMS messages, you may opt-out at any time by replying "STOP" to any message.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information:

• With insurance carriers to process your applications.

• With service providers assisting us in delivering our services.

• When required by law or to protect our legal rights.

5. How We Protect Your Information

We implement industry-standard security measures to protect your personal information, including:

• Secure data storage.

• Encryption of sensitive data.

• Regular monitoring of our systems for vulnerabilities.

6. Retention of Information

We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

You have the right to:

1. Access the personal information we hold about you.

2. Request corrections to your personal information.

3. Withdraw your consent for communications.

4. File a complaint with the appropriate authorities if you believe your privacy rights have been violated.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:
Missouri Senior Benefit Services LLC
Email: info@Missourisbs.com
Phone: 314-649-0665

Address: po. Box 404 festus Mo 63028

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